Terms and conditions of use

We KONEXAT LTD, Trident Business Centre, 89 Bickersteth Road Unit M228, Tooting London, SW17 9SH UNITED KINGDOM are a UK company whose domain name https://manuals-help.com/en/cgu is an online manual and guide search service. ("Service"). These terms and conditions govern your use of the Service as a customer and should be read carefully before using the Service ("Terms"). If we decide to make substantial changes to these Terms, we will send you an e-mail at least one month before the change takes effect. If you continue to use our service after you have been notified of the change, or if you do not cancel your membership before the end of the month, you agree to be bound by the terms of the most recent version of these terms. This is the most recent version of our terms and conditions.

Date updated: 17/09/2024

REGISTRATION

In order to access and use our service, you must first create an account on our website (an "Account").

The following information will be requested upon registration:

A contact e-mail address
A password

As a customer, you ensure that all data submitted is true, complete and reliable. Your age and eligibility to subscribe to our service in the country in which you currently live have been verified, and we have been informed accordingly. Please be aware that in the event of identity theft, we reserve the right to take any legal action against you, including criminal proceedings.

Your subscription contract ("Contract") is duly completed only after confirmation of acceptance of the payment made in accordance with article 2 below. You may request a copy of your Contract by e-mail at any time, and you will be able to access and download it.

Only the Customer for whom the Account is established will have access to and use of our platform. Consequently, as a Customer, it is your duty to maintain the confidentiality of your login and password and to notify us of any suspected misuse. We prohibit the disclosure of access information to any third party without our express authorization.

Personal, non-commercial use of our service is strictly prohibited. You may not use our service for commercial purposes, on pain of immediate termination of your membership and, by extension, your ability to access and use our service, without notice or possibility of refund.

PAYMENT

The fees you may be required to pay for the Service are as follows:

During the first 72 hours following registration, the Customer has the right to test Our Service for an amount of €0.45 ("Trial Period"); - At the end of these 72 hours, subject to cancellation within this period, a subscription is automatically taken out on a monthly basis for an amount of €47.90. Subject to cancellation, this subscription is automatically renewed from month to month and the card used is automatically debited.

All taxes are included in the above prices.

Purchases made in euros by credit card on Our Site are billed in euros (Visa, MasterCard, American Express). The customer's banking information is encrypted during transmission using the Site's secure online payment technology. We use a third-party service provider, Stripe, for all financial transactions and never store sensitive information such as credit card numbers or customer details. Please see our privacy and cookie policies for more details on how we handle your personal data.

RIGHT OF WITHDRAWAL

You may cancel the contract at any time after the trial period, provided you do so within 14 days of receiving confirmation.

You can cancel the contract by sending us an e-mail. You will receive an e-mail at the address you gave us when you registered, confirming your withdrawal.

Within 5 (five) to 10 (ten) days of receipt of your withdrawal request, the amount You have paid to Us will be refunded to You by crediting an equivalent amount to the card You used to pay for the Service.

However, if You have used Our Service beyond the Trial Period, You acknowledge that no refund will be granted for the current month, and that Your right of withdrawal will be considered as a request for cancellation, effective at the end of the month concerned.

Your right of withdrawal under this section 3 does not apply if You are a permanent resident of Switzerland, and any such request will be treated as a request for termination without refund.

SERVICE FUNCTIONS

Once you have concluded your subscription contract, simply indicate the manual you require and a member of our team will search for it. If the manual is found, it will be sent to you as soon as possible. In rare cases, however, the manual may not be found. In any case, your subscription gives you full access to our database of manuals

Nothing in this clause may be :

Use the Site in any way that is unlawful or in breach of these Terms ;
Use our service for commercial purposes, including, but not limited to, selling, copying, renting, lending, distributing, transferring or licensing all or any part of the material contained on the Site;
Do anything that might disrupt, impair or interfere with the operation or functioning of the site or our service, such as attempting to gain unauthorized access to our systems or the systems of our subcontractors;
Intentionally distribute a computer virus or other harmful software on the Site; Engage in spamming using our Service;
Denigrate our actions or take any action that may damage our reputation in any way, whether through our Service or otherwise (e.g. on social networks).

TERMINATION

A breach originating with the customer. At any time during the Trial Period, or at the end of the current month in which your request to unsubscribe was made, Your Account will be deactivated and access to and use of Our Service will be terminated by simply following the procedure of the unsubscribe feature from your dashboard or from the 'Unsubscribe' link present in the footer of the site, it being specified that Your unsubscription will then occur either for the end of the Trial Period. Regarding the item in question

In this case, no money will be refunded.

KONEXAT LTD, Trident Business Centre, 89 Bickersteth Road Unit M228, Tooting London, SW17 9SH UNITED KINGDOM has voluntarily terminated the contract. We may also cancel your service at the end of a month, in which case we will notify you via the e-mail address you provided when you registered. In the event of a breach of these Terms, in particular but not limited to article 4.3, We reserve the right to suspend Your Account for the time necessary to carry out any necessary checks and, where applicable, to terminate Your Contract with immediate effect; whether this involves suspension or termination, You will be informed by prior notice sent to the same e-mail address.

If the right of withdrawal exercised by You under Articles 3.1 and 3.3 is considered to be the same as the termination exercised by You under this Article, You will not be entitled to any refund.

INTELLECTUAL PROPERTY RIGHTS

Our site and its content, including all associated know-how, are the exclusive property of KONEXAT LTD, Trident Business Centre, 89 Bickersteth Road Unit M228, Tooting London, SW17 9SH UNITED KINGDOM.

Upon your acceptance of the Agreement, we grant you a personal, non-exclusive, non-transferable license to use our services.

LIABILITY AND WARRANTY

To the fullest extent permitted by applicable law, KONEXAT LTD, Trident Business Centre, 89 Bickersteth Road Unit M228, Tooting London, SW17 9SH UNITED KINGDOM disclaims all liability for damages that We may suffer as a result of the performance of the Agreement.

Notwithstanding Section 7, KONEXAT LTD, Trident Business Centre, 89 Bickersteth Road Unit M228, Tooting London, SW17 9SH UNITED KINGDOM will use reasonable efforts to ensure that the Service is available 24 hours a day, seven days a week. However, KONEXAT LTD, Trident Business Centre, 89 Bickersteth Road Unit M228, Tooting London, SW17 9SH UNITED KINGDOM cannot be held responsible for unavailability due to bugs, technical constraints or other maintenance operations, and such interruptions will not give rise to any right to reimbursement.

The Site may include links to other Internet sites which are not created or maintained by KONEXAT LTD, Trident Business Centre, 89 Bickersteth Road Unit M228, Tooting London, SW17 9SH UNITED KINGDOM and for whose availability and content We assume no responsibility.

MISCELLANEOUS

8.1 FORCE MAJEURE

Neither Party shall be liable for the non-performance, failure or delay in performance of any of its obligations attributable to the occurrence of an event of force majeure, which is defined as an unforeseeable event outside the sphere of control of one or both Parties. As long as the event of force majeure persists, performance of the contract and the accompanying obligations, including payment, is interrupted; however, payment for the month in which the event of force majeure occurred is maintained. Nevertheless, either party retains the right to terminate the contract in accordance with article 5.

8.2 NULLITY

If any provision of these terms and conditions is held to be unenforceable, this shall not affect the enforceability of the remaining provisions. An equivalent provision, as close as possible in spirit to the invalid clause, will be substituted and read in such a way as to guarantee the legality of the clause.

8.3 COMMUNICATION

If you wish to contact KONEXAT LTD, Trident Business Centre, 89 Bickersteth Road Unit M228, Tooting London, SW17 9SH UNITED KINGDOM, please do the following:

Send an e-mail to help@manuals-help.com. By telephone to KONEXAT LTD, Trident Business Centre, 89 Bickersteth Road Unit M228, Tooting London, SW17 9SH UNITED KINGDOM

Please send correspondence to 010203040506

8.4 APPLICABLE LAW AND JURISDICTION

These terms and conditions and the contract shall be governed by and construed in accordance with English law. Where KONEXAT LTD, Trident Business Centre, 89 Bickersteth Road Unit M228, Tooting London, SW17 9SH UNITED KINGDOM is the claimant in a dispute relating to these terms and conditions and the contract arising therefrom, the dispute will be heard by the court for the customer's place of residence; where the customer is the claimant, the dispute will be heard by the London court.

CGU